I am writing this commendation for April in recognition of her efforts in taking care of ARB’s needs and requirements. During our early months, April has been instrumental in providing support to our growing needs as most of our employees became eligible already of the Philcare HMO. Overall, April went above and beyond of what is expected of the service level agreements established between Keyman, Philcare and ARB. Her spontaneous and care-free spirit has completely harmonize with my own team therefore bringing about a conducive working relationship which often resulted to successful completion of queries and tasks. She is efficient when it comes to difficult situations, especially when handling difficult principal members from our end. Her client management skills is exceptional! She is very attentive and receptive to feedback, since ARB is continuously looking for ways and means to simplify processes/coordination with Philcare. In hindsight, April is indeed a great asset to your company. Hopefully this late commendation email has not caused any disengagement on her part nor any forfeiture of any rewards or recognition within your company. Being late does not make the contents of this email any less true or accurate. Cheers and more power to Keyman Benefits!  

Thank you for your untiring assistance to Qnet employees especially when they need an urgent help during hospital, clinic or dentist availments. Even on weekends you are not hesitant to answer my calls. Your customer service orientation is exemplary and deserve a commendation from your boss. Keep up the good work.    

My interaction with Ms Salve Marie Tolledo-Pizon has always been pleasant. She never fails to attend to my last minute and off-hour requests with quick, effective and professional attention. Ms Salve would even call to check if I had concerns after my request has been addressed. She is indeed an asset to keep and cultivate further. Congratulations!  

As business partner and client, for me its very important the three aspect of service: (1) Responsiveness, (2) Efficiency and (3) Professionalism of their after sales support. These three characteristics alone could be a make or break or benchmark from other service providers. And I would say that those three specific criteria in choosing my service provider is an EXPERTISE aside from their products and services of Keyman! Its an edge among others! I will highly recommend Keyman as a one stop shop consultancy/service provider in terms of benefits management of an organization.  

Sourcing and reviewing proposals for the best industry standard healthcare product for employees has always been a tedious job for any HR professional.  Considering the numerous HMO products being offered in the market right now, talking with different account execs and later on doing the comparative analysis yourself makes it much more difficult for you to handle. With Keyman’s expertise on employee benefit programs, the company is assured of a professional service – timely gathering of data needed for our assessment, the right proposal and later on the bargaining power with the HMO provider in order for us to meet employee demands at the shortest time possible. After sales service is also ensured at a high level of confidence.